• Main focus on incident management
• Performs service improvement activities to ensure stability and agility
• Performs regular maintenance and changes on for example firewalls
• Ensures that all deliverables comply with the boundaries set by enterprise architecture and by security and compliance.
• Ensures applicable audit actions are managed and fulfilled in a timely manner
• Responsible for vulnerabilities / out-of-support remediation process and align application owners.
• Ensures the execution of changes in line with change requests or because of technical necessity.
• Executes application deployment activities in line with defined process.
• Ensures adequate monitoring is in place
• Maintains systems documentation
• Understands the contractual technical specifications and SLA’s with 3rd party vendors providing or support services

“We lead the way in meeting the need for flexibility and transparency which our customers increasingly expect.”

• Connectivity                       – VPN’s, MPLS, Internet, SD-WAN, Traffic Optimization
• LAN                                   – Cisco Meraki, Cisco Catalyst,
• Wireless LAN                     – Cisco Meraki, Cisco AirOS
• Datacentre LAN                 – Cisco Nexus 7700, Cisco Nexus 2K, F5 BigIP
• Security                              – Check Point firewall/IPS, McAfee Web Gateway
• Protocols/Techniques        – SNMP, VRRP, VLAN, IPv4, VPC, VDC, VRF
• Change management       – BMC RemedyForce

  Next to that it is a plus to have generic knowledge of:

• Storage                              – NetApp, EMC
• Virtualization                      – VMWare-ESXi, Hyper-V
• UC                                     – Cisco WebEx, Skype for Business
• IT Infra Architecture
• And other (customer facing) applications that are active on the connectivity platform

Other relevant capabilities:

• Experience in Agile ways of working (Kanban, Scrum)
• Experience with LEAN thinking and methods
• Result driven mentality, say what you do and do what you say
• Transparent,, flexible and persistently creative
• Focus on positive and enthusiastic collaboration;
• Experience in coordinating activities & people;

Strong communication skills within an international multi-cultural environment